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With Harris Comfort, you'll always get quality fuel at a fair, competitive price, expert installation and service on all brands, full warranty service, convenient payment plans, valuable service agreement plans, financing assistance and much more. And you'll get it all from a family who understands that its customers are a family, too.
But don't just take our word for it. Hear what long-time members of our customer family have to say.
Harriette C. Emerson
Enclosed is my first payment for an air conditioning and heat unit I recently had installed in my home by your company. I knew the old one was on its last leg because it broke down two summers ago, when my husband was home and terminally ill. I was so frightened because he had trouble breathing and a hot house was dangerous for him. I called your company, because it was one you had installed some years before. Someone was sent out to service it almost immediately. Due to overwhelming medical bills, my finances were very limited at the time, and knowing my circumstances, your serviceman kindly repaired it the best he could. It worked for a long time. However, it eventually broke down again, as I was warned would happen. I'm not even sure when it broke down that time, but once again your serviceman came out to help me immediately, and patched it together for me. Because I was so appreciative of the exemplary service your company provided me each time I needed help, I decided that when I was able to replace the old unit, I wasn't even going to call several companies for quotes, as is always recommended. Your company has been so responsive I felt as though you earned the right to replace it.
I was in New Orleans, sadly tending to the issues involving my darling son's sudden death in a traffic accident there. After making it home safely from Iraq twice, this has be incomprehensible. I got a call from the person who was house-sitting for us. He told me the air conditioner was not working again. Not the call I wanted to get at a time like that. Once again I advised him to call your company, and once again they had someone here very promptly. This time the unit was completely beyond repair. I was advised a new compressor was required for a fix, at a great deal of expense, or a new unit. It didn't make sense to me to spend money on a new compressor when another part of the unit might break down, so opted to have a new unit put in, even though I am not in much better financial shape now with the expenses involved for my son's funeral. I was however, under a great deal of pressure, because I had 15-20 people coming with me from New Orleans for my son's services here, and they were going to be staying with me. Once again your company representatives, including Tom Christie, recognized my situation and I assume with a great deal of effort, rearranged their schedule, and were able to have someone here the next day to install the new unit.
Service such as your company provided me requires recognition, which is why I am writing. It is a rarity these days, and you are to be commended. For what it is worth, I wanted you to know that if I am ever asked who to contact for HVAC, I will happily provide your name.
James T via Facebook
I am very pleased with Heath P. who installed our newer and more efficient furnace. Heath did a top notch job while installing our new furnace. He was very competent and patient in answering all our questions. His professional knowledge is outstanding. He explained our new system valve by valve and I appreciated his thoroughness. He installed floor protection to protect our hardwood floors while taking out the old unit and bringing in the new system.
I am very happy with Harris Comfort and its employees. Everyone has gone above and beyond to ensure that we were satisfied with your service. Thank you.