Customer Testimonials

Absolutely a great job done replacing my heater and a/c units! Extremely professional and clean! They really respect your property! Thanks a million Harris Fuel!

Joe F. Sr. via Facebook

Many thanks to George P for service on my generator. He did fantastic job and was very professional, thorough and explained everything he was doing. A delight!

Julia E. via Facebook

Ken H. Was very helpful in making a decision on a new heat pump. He explained all our options and explained what was going to be done. Ken explained about the price told us about rebates that were being offered by the heat pump company and PECO. He really did a good job. We can’t wait for the new heat pump to be installed!

David D. via Facebook

We are SO pleased since we have switched to Harris Comfort for our oil and propane needs. Jon was our field tech for our annual cleaning today. He was awesome from beginning to end. He was polite and knowledgeable and we would welcome him again for our service needs.

Joanne D via Facebook

Thanks To Josh B from Harris Oil he was able repaired my problem in a very short time. he was very polite and pleasant. Thanks Harris

Jean G. via Facebook

Just had my burner cleaned by Jon D. He was here last year and I was happy to see him again. Did an excellent job, very professional.

Donna P via Facebook

Nick did an excellent job. He was efficient and got the work done quickly while also letting me know what he was doing and why. Additionally, he addressed a problem with an airflow damper that had been "stuck" closed resolving the issue of no heat flowing to the second floor. Nick also could answer my questions in an easily understood manner, Overall, he did what was needed and expected efficiently and effectively. The complete opposite of the "technician" sent to do the job in October who did nothing.

Cindy Blair-Miller

Another professional service call for our heat pump. Nick D was neat, prompt, and courteous. Thanks Harris!

William K.

George P serviced our heater and generator today. Harris should be proud to be represented by a technician of this caliber. Not only does George understand the equipment aspect of the job, he was concerned that I know what I need to know as a homeowner. I truly believe he cares about your customers. Thank you.

Cathie M via Facebook

Good service. Very prompt. Service men are very courteous and knowledgeable.

Marie D via Facebook

Nick D came out for my annual service call today for my heating and a/c. He was prompt, professional, and did a great job. I have always had good experiences with Harris Comfort.

Mike P via Facebook

Our church signed on with Harris a few months ago and we've been very satisfied so far. Nick D. our service technician who came out today to do maintenance on our heaters showed up on time, did a good job and was courteous and polite. Thanks Nick for a job well done!

Michelle M via Facebook

As always, the field representative, Jonathon D., was efficient, polite, respectful, and most knowledgeable. Jon was methodical and thorough in his annual cleaning of my oil burner. Harris, as a company, has continued to provide timely, efficient, and thorough service over the 33 years we have been a customer. They are a large company with a hometown attitude and response.

Rich B via Facebook

Outstanding customer service... I highly recommend this company! From the people in the office to the service technicians... every one of them was courteous and knowledgeable... I had a problem with my gas heater, they showed up and fixed the problem all within the same day and the price was also great :) This is how all companies should operate!

Cathy K via Facebook

Thank you to Steve the technician who came to our house to assist with a heater service issue today. He helped us and then an hour later when another issue arose, he came back to assist again. He even called us a few hours later to make sure everything was ok. Excellent customer service!!!! I highly recommend Harris Comfort! Thank you to Steve!!!

Julie F via Facebook

Very happy with Harris. This is the first time we had oil heat. Today we were in a jam with no heat or hot water. A technician came out quickly & fixed the problem in no time.

Marcia C via Facebook

Quick response, friendly men, knew what the problem was right away! Harris Fuel comes VERY recommended by this happy customer!

Joanne B via Facebook

Our heat pump stopped providing air conditioning to our house some time last night. It was so hot this morning in the house and it promises to be an over 90 degree day today.

We called another service - that also starts with H - they could not come out until Thursday!

Called Harris and they were there inside 30 minutes, diagnosed the problem and the unit was up and running within 2-3 hours. What amazing service!! Technician was professional, polite and answered all our questions. How nice!!

Have used them before and will consider no one else ever again.

Jo Ann F via Facebook

I couldn't be happier with my transition from oil to gas heat! I have never been more reassured in a transaction before. Ken Hoffstein (sales rep) and John & Karl (installers) were amazing! No amount of questions were too many and it didn't matter what time! I always got an answer and they were super pleasant! I can't tell enough people about this company!! And I love to show off how small my unit is now and how much more space I have in my basement!! Thanks so much! I look forward to contacting you again in the future for AC/central air units!

Lisa G via Facebook

I have dealt with my share of contractors and there is nothing better than a great experience. Harris Comfort really is the best. They listen to their customers and provide them with great service. Harris had provided me with oil for years. I purchased my hot water boiler from Harris and had them install it. I tried all the big names for oil first and they just don't compare.

Patrick M via Facebook

I have dealt with my share of contractors and there is nothing better than a great experience. Harris Comfort really is the best. They listen to their customers and provide them with great service. Harris had provided me with oil for years. I purchased my hot water boiler from Harris and had them install it. I tried all the big names for oil first and they just don't compare.

Patrick M via Facebook

Purchased our home 18 years ago. We have used Harris from day one for all of our heating needs then we had Harris install our central air conditioning. Great service and Great prices. Thank You.

Allan B via Facebook

Any time we had a technician come to our house (which was very many times before our new heater a few years back), we had no problems. They showed up on time very professional and always willing to answer questions. When we call for any reason the ladies who answer the phone are always pleasant to deal with. But I was most impressed with the guys who installed our new heater. My son was still a baby and even though we were a room away from the action we wouldn't even know they were there. I recommend Harris to anyone and everyone who is looking for a new oil company!

Lynn V via Facebook

Just had our annual furnace service performed by Jon D. He was punctual, professional, and worked efficiently. We have been very happy with the service provided by Harris Comfort since we switched to their company for our home fuel delivery service.

Jean S via Facebook

I have a service plan with Harris and appreciate that they are able to respond to issues and get them taken care of promptly. Josh L. came out to handle an air conditioner leak yesterday and was very thorough. He took the time to continue to search for the source of the problem despite it not being evident at first. Cleared it up, cleaned up the area, and even took the time to show me how to change my humidifier filter. We were very pleased with the service we received, thanks Josh and Harris!

Caris S via Facebook

I love Harris, its customer service and service team. Jonathan D recently came out and was very professional and informative. I also had Chuck out prior who recommended PTE for a new oil tank. They give $150 off to Harris customers. I've never had a bad experience and highly recommend Harris. Great team of employees.

Robyn V via Facebook

Nothing but the best to say about Harris Comfort! Today's example - I called to report a problem with my thermostat. Although I said that it was not an emergency, Jon was at my door in 30 minutes. He recognized the problem and quickly replaced the thermostat. He was pleasant, professional, and patient as he explained how to operate and program the new system. Greatly appreciated when you're not "techy". Thank you Jon! Thank you Harris Comfort!

Margot W via Facebook

Another yearly maintenance completed. Love the phone calls to schedule this important but often overlooked task! Jon was on time, friendly and efficient.

Judi M via Facebook

Nick D. was here today to do maintenance on my heater. He was prompt, efficient and professional, as are all the people I have dealt with at Harris. It is a "comfort" to have such a great team to handle my heating, AC and generator needs.

Helene H via Facebook

Called in the morning for my annual cleaning of my furnace. Jon D. was at my house at 1:30. Jon was very pleasant and courteous. Jon also showed me that I had 2 Wasp nests in my basement. Thank you Jon for taking the time out to show me where the nests were. Excellent customer service!

Diane K via Facebook

Many thanks to George P for service on my generator. He did fantastic job and was very professional, thorough and explained everything he was doing. A delight!

Julia E via Facebook

Thanks to Nick D, our service rep, who came out today to perform our annual furnace checkup. Nick was on-time and very professional. I would recommend them highly.

Sue L via Facebook

Mr. Harris

Re: Tom Christie & Ken Mannherz

On 6/4/15 our central AC died. We called several companies and your company was the first one who called us back. Your representative, Tom Christie, contacted us and set up an appointment for that day. He came right on time and quickly got right down to business, addressing our many questions and concerns. We also needed our ductwork reworked and Ken Mannherz came out to measure everything and to draw up all the specifics. Both employees are ‘professional’ in every sense of the word and also down to earth which makes dealing with them a true pleasure. We were very impressed with their knowledge and expertise. In our opinion, they both should be commended. What a competent high caliber, positive asset and reflection Tom Christie and Ken Mannherz are to your company.

There’s no doubt in our minds that we made the right decision in choosing Harris for our heating and A/C business.

Dennis and Elaine C., Buck County, PA

Dear Mr. Harris:

Recently I needed to replace two air conditioning systems when they both failed during an early spring heat wave.

I will not elaborate on the considerable dissatisfaction that I experienced with the initial two HVAC contractors that I had contacted; other than to say that I was very discouraged and seriously aggravated with their purported “service”.

However it was a complete opposite result when I contacted Harris Comfort. Your sales representative, Tom Christie, promptly returned my call to set up an appointment, was on time for the appointment, thoroughly investigated the job requirements and installation conditions; including taking photographs and measurements of the installation areas and crawling around in the 100+ degree temperature in the attic to inspect the ductwork.

I was further pleased when only a few hours after leaving my home he called with a verbal quote and by seven a.m. the next morning I received the e-mail proposal. Impressed with Tom’s thoroughness I readily accepted the contract.

My appreciation of your company’s services increased further when the installers arrived as scheduled and very efficiently removed the old equipment, took delivery of the new systems and proceeded to work diligently to skillfully complete the job. When they finished in the time estimated I had two expertly installed high efficiency and high-quality systems that are performing perfectly.

From initial sales contact to completion of the work the proficiency of Harris was truly outstanding. Thank you.

Michael S., Trevose PA

Your service is superb, and we have always found your staff to be professional, friendly, knowledgeable and neat. We are so glad we switched to you years ago.

P.S. - The ductless A/C is fantastic!

The Bilheimers, Bucks County, PA

Dear Mr. Harris,

It is truly a pleasure to write this note of satisfaction. Your employees (Ski and Scott in particular) are knowledgeable, straightforward, honest, and pleasant. They were clean, worked VERY hard and went over and above to get our unit working properly. (Including getting needed information not supplied by the original installer.)

Anna J., Morrisville PA

Dear Dave,

Your company and people did such an extraordinary job installing our new heating and air conditioning systems this summer that I just had to send you this letter. We wouldn't expect you to remember it since you have so very many customers in the area, but 20 years ago you met with us here in our 200-year old home and advised us on the high-efficiency heaters we needed to install and on the process we needed to follow to convert to natural gas from oil. In later years, you also handled the heating and cooling needs for the vacation-rental property we own next door.

So when it came time to replace and upgrade the HVAC systems in this house, we simply called Harris. We did not even consider asking any other company to bid. We were not disappointed! As always, Harris exceeded our expectations. In today's world that is no small accomplishment.

Tom Christie, our Harris Equipment Sales Representative, could not have been more knowledgeable or more professional. (Or personable.) The man clearly knows what he's talking about. And what a boon it was for him to give us the PECO rebate applications pre-filled out. A really nice touch. (We also appreciated the chocolates he sent after the job had been completed. Again, a really nice touch.)

Kurt and Ed, as I'm sure you know, led the installation. And we simply cannot say enough about them. They creatively solved some challenging ducting problems and were always sensitive to the aesthetics of our antique house. Greg, Ken, and Billy were top-shelf as well.

The skills all of these guys have are incredibly impressive. (I know a little bit about job skills because, as a freelance writer, I've written hundreds of video scripts and print publications designed to help high school students understand what various jobs involve.)

But what's most impressive, at least to the typical homeowner, is the pleasant, outgoing personality each of them has. As such, they really are the "face of Harris Comfort." They are the reason Emily and I would never call in anybody else for heating and cooling sales and service. Harris is simply the best!

Thank you for another great experience.

Alfred G., Yardley PA

I would like to thank your install crew for a job well done. It’s nice to see that some people still take pride in their work.

Bob F., Huntingdon PA

I would like to take this opportunity to acknowledge the team of Rich, Gar, and Jenn for an outstanding job. The team was extremely professional, knowledgeable and neat. My wife and I could not be more happy with the results. They are a credit to Harris and I would not hesitate to recommend Harris for any work that involves the installation of generators or any other work for heating and A/C. Once again thank you for a pleasant experience.

Bob and Joan B. Buck County, PA

Dear Mr. Harris:

So often in this hectic world that we live in, the only time that you hear from customers is when they have a complaint or problem. This letter is meant to be a refreshing change from that thought.

Recently, Emil and I purchased a new heater from your company and were anxiously awaiting insulation. We were satisfied with the salesman and the reputation of your company. We have been an automatic fuel customer for the last several years.

I would like to take this opportunity to speak to you regarding the servicemen that installed our system. They were Garth P and Chris J. These men are a credit to your organization. From the time that they arrived until the job was complete, they were truly professional, knowledgeable in their work, explaining to my husband every step of the job; their concern of our home, making sure that they covered anything that was needed; and working under less than desirable conditions (it was hot and sticky and the air conditioning was down because of the installation) and still doing excellent work. When the insulation was completed, they made sure that they cleaned the area and removed any trash that had accumulated. Lastly, they walked us through all of the changes and made sure we understood the workings of the heater, air conditioner, and the thermostat.

We would like to thank you and your organization for employing such knowledgeable service men and know that if we ever need service that we would not hesitate to call Harris Fuels.

Angelina R, Bristol PA

I would like to thank your install crew for a job well done. It's nice to see that some people still take pride in their work.

Bob Farmer, Huntingdon Valley, PA

Dear Harris Group,

I want to let you know that we are so thrilled with the generator you installed for us just in time for the hurricane! It worked flawlessly for the 8 days we were without power in February. It is one of the best things we ever did. Feel free to use us as a reference.

P.S. My husband John is such a fan too!

Dorothy Turner

Harris did the annual heater tune-up as part of my service agreement. I'm very pleased with the service. The technician arrived on time and did a great job. I started using Harris this fall and this tune-up was the first one they did for me. From what I can tell, it is the best heater tune-up ever (I have tune-ups every year).

Richard Clark, Levittown PA via Angie's List

Dear Mr. Harris,

It is truly a pleasure to write this note of satisfaction. Your employees (Ski and Scott in particular) are knowledgeable, straight-forward, honest and pleasant. They were clean, worked VERY hard and went over and above to get our unit working properly, including getting needed information not supplied by the original installer. We look forward to a long, satisfactory and admirable service relationship.

Charles S. Trautman, Morrisville, PA

The company installed a new heater at my home. It went very well with the company. I have no complaints.

Susan Symington, Levittown PA via Angie's List

They are our oil heat provider and their service is always quick and professional.

Doug and JoAnne Emslie, Levittown PA via Angie's List

We called Harris to get a "second opinion" about the condition of our gas furnace. Another HVAC contractor inspected the furnace just a day earlier and told us we needed $1,100 worth of parts and repairs. The Harris technicians were professional, thorough and HONEST. They told us the furnace worked fine and no new parts or repairs were needed.

Richard Fenton, Hatboro PA via Angie's List

Your service is superb, and we have always found your staff to be professional, friendly, knowledgeable and neat. We are so glad we switched to you years ago.

P.S. The ductless a/c is fantastic!

We are really enjoying the chocolates – what a nice surprise!

The Bilheimers

Dear Harris Fuel,

Many thanks for the professionalism and the cooperation in the installation of our generator.

The follow up gift of candy was much appreciated, but unnecessary. From your phone people to the generator installation, all were just "good folks" who did a super job.

The Baldwins

What a pleasure it is to deal with a family owned business today.

We appreciate so much your sending us the air conditioning filters and especially at no cost to us during these hard economic times.

Many thanks for the special service.

Ted and Joyce Bodziuch, Fairless Hills, PA

We have been with Harris for many years. Always the best of customer service. Today our annual service was done by Jon D. A very professional & pleasant guy. Thank you, Jon & Harris Comfort.

Teresa D via Facebook

Efficient and professional. Steve has been here before and always did a great job.

Ronald Z via Facebook

I would like to take this opportunity to express my sincere "Thanks" to you and your staff. Unfortunately, I didn't get everyone's name, but from the person who answered the phone to your service technician, everyone who I dealt with was courteous, knowledgeable and professional.

I was lead to believe, by another "UNNAMED" company that my oil fired furnace had seen its better days and needed to be replaced. I called Harris Fuels, who we have used in the past for service and made an appointment for someone to come out and quote me a price on a new unit. Tom Christie contacted me, we setup and appointment and he arrived promptly. After looking at the furnace Tom informed me that he didn't think the furnace needed to be replaced, just reconditioned. He explained what steps the technician would take to inspect and repair the furnace. The service technician arrived on the date and time promised. Even after getting "sooted" your technician finished the job in a neat and professional matter.

Again, I would like to say Thank You for a job well done!

Erich Wendel Middletown Township DPW

I was very happy with Jon D. He explained what he was doing and pointed out things we should keep our eye on for the future. We have been with Harris for 3 years now and are very happy with their service overall.

Deb W via Facebook

Great people and expertise in all they do. Tom is great.

Mike W via Facebook

Exceptional service, very friendly and professional staff. Love our new system. Thank you Harris.

C Ann Q via Facebook

Thank you Jon D for coming to fix my heater problem and being so nice and kind to explain what was wrong and fix it (in a way I understood). I appreciate.

Tati K via Facebook

Many thanks to Jim H for not only caring for my AC in the past, but now cleaning my oil burner. It is so nice to get to know the service staff and to not only receive great service, but to enjoy some good conversation. The service department is responsive and I feel that am treated fairly and receive excellent service.

Jackie E via Facebook

The installers (Garth and Jake) were very professional and answered all our questions about the installation, operation and maintenance of the generator. Our township electrical and mechanical inspectors reviewed and approved their installation.

Richard F., Hatboro PA via Angie's List

I am very pleased with Heath P. who installed our newer and more efficient furnace. Heath did a top notch job while installing our new furnace. He was very competent and patient in answering all our questions. His professional knowledge is outstanding. He explained our new system valve by valve and I appreciated his thoroughness. He installed floor protection to protect our hardwood floors while taking out the old unit and bringing in the new system.

I am very happy with Harris Comfort and its employees. Everyone has gone above and beyond to ensure that we were satisfied with your service. Thank you.

James T via Facebook

Enclosed is my first payment for an air conditioning and heat unit I recently had installed in my home by your company. I knew the old one was on its last leg because it broke down two summers ago, when my husband was home and terminally ill. I was so frightened because he had trouble breathing and a hot house was dangerous for him. I called your company, because it was one you had installed some years before. Someone was sent out to service it almost immediately. Due to overwhelming medical bills, my finances were very limited at the time, and knowing my circumstances, your serviceman kindly repaired it the best he could. It worked for a long time. However, it eventually broke down again, as I was warned would happen. I'm not even sure when it broke down that time, but once again your serviceman came out to help me immediately, and patched it together for me. Because I was so appreciative of the exemplary service your company provided me each time I needed help, I decided that when I was able to replace the old unit, I wasn't even going to call several companies for quotes, as is always recommended. Your company has been so responsive I felt as though you earned the right to replace it.

I was in New Orleans, sadly tending to the issues involving my darling son's sudden death in a traffic accident there. After making it home safely from Iraq twice, this has be incomprehensible. I got a call from the person who was house-sitting for us. He told me the air conditioner was not working again. Not the call I wanted to get at a time like that. Once again I advised him to call your company, and once again they had someone here very promptly. This time the unit was completely beyond repair. I was advised a new compressor was required for a fix, at a great deal of expense, or a new unit. It didn't make sense to me to spend money on a new compressor when another part of the unit might break down, so opted to have a new unit put in, even though I am not in much better financial shape now with the expenses involved for my son's funeral. I was however, under a great deal of pressure, because I had 15-20 people coming with me from New Orleans for my son's services here, and they were going to be staying with me. Once again your company representatives, including Tom Christie, recognized my situation and I assume with a great deal of effort, rearranged their schedule, and were able to have someone here the next day to install the new unit.

Service such as your company provided me requires recognition, which is why I am writing. It is a rarity these days, and you are to be commended. For what it is worth, I wanted you to know that if I am ever asked who to contact for HVAC, I will happily provide your name.

Harriette C. Emerson

I am very pleased with Heath P. who installed our newer and more efficient furnace. Heath did a top notch job while installing our new furnace. He was very competent and patient in answering all our questions. His professional knowledge is outstanding. He explained our new system valve by valve and I appreciated his thoroughness. He installed floor protection to protect our hardwood floors while taking out the old unit and bringing in the new system.

I am very happy with Harris Comfort and its employees. Everyone has gone above and beyond to ensure that we were satisfied with your service. Thank you.

James T via Facebook