With Harris Comfort, you'll always get quality fuel at a fair, competitive price, expert installation and service on all brands, full warranty service, convenient payment plans, valuable service agreement plans, easy financing assistance and much more. And you'll get it all from a family who understands that its customers are a family, too.
But don't just take our word for it. Hear what long-time members of our customer family have to say.
Your service is superb, and we have always found your staff to be professional, friendly, knowledgeable and neat. We are so glad we switched to you years ago.The Bilheimers, Bucks County, PA
P.S. - The ductless A/C is fantastic!
Dear Mr. Harris:Michael S., Trevose PA
Recently I needed to replace two air conditioning systems when they both failed during an early spring heat wave.
I will not elaborate on the considerable dissatisfaction that I experienced with the initial two HVAC contractors that I had contacted; other than to say that I was very discouraged and seriously aggravated with their purported “service”.
However it was a complete opposite result when I contacted Harris Comfort. Your sales representative, Tom Christie, promptly returned my call to set up an appointment, was on time for the appointment, thoroughly investigated the job requirements and installation conditions; including taking photographs and measurements of the installation areas and crawling around in the 100+ degree temperature in the attic to inspect the ductwork.
I was further pleased when only a few hours after leaving my home he called with a verbal quote and by seven a.m. the next morning I received the e-mail proposal. Impressed with Tom’s thoroughness I readily accepted the contract.
My appreciation of your company’s services increased further when the installers arrived as scheduled and very efficiently removed the old equipment, took delivery of the new systems and proceeded to work diligently to skillfully complete the job. When they finished in the time estimated I had two expertly installed high efficiency and high-quality systems that are performing perfectly.
From initial sales contact to completion of the work the proficiency of Harris was truly outstanding. Thank you.
Mr. HarrisDennis and Elaine C., Buck County, PA
Re: Tom Christie & Ken Mannherz
On 6/4/15 our central AC died. We called several companies and your company was the first one who called us back. Your representative, Tom Christie, contacted us and set up an appointment for that day. He came right on time and quickly got right down to business, addressing our many questions and concerns. We also needed our ductwork reworked and Ken Mannherz came out to measure everything and to draw up all the specifics. Both employees are ‘professional’ in every sense of the word and also down to earth which makes dealing with them a true pleasure. We were very impressed with their knowledge and expertise. In our opinion, they both should be commended. What a competent high caliber, positive asset and reflection Tom Christie and Ken Mannherz are to your company.
There’s no doubt in our minds that we made the right decision in choosing Harris for our heating and A/C business.
Dear Tom,Del P., Newtown PA
As you know Phyllis and I are very pleased with your company's work. We wanted to make sure that every one of your employees involved in the three projects in our home over the past three weeks, know how much we have appreciated their professional and tidy work and even more, how much we enjoyed their apparent good humor.
FINISHED BASEMENT A/C & HEAT: Installation of Mitsubishi ductless heat-pump system (Mini splits): Evin Kimbel & Josh Lopez
REPLACE BOILER: Install System 2000 oil-fired boiler with tie-in to existing solar domestic hot-water system: Heath Phipps & Ryan Batista
CENTRAL AIR CONDITIONING: Install Unico high-velocity system: Evin Kimbel, Jake Christie & Evan Christie
Please be sure to share this letter with each of them.
When a customer has crew after crew in their home over an extended period of time, there is plenty of opportunity to pass positive or negative judgement on the company and on the workers involved. We have been very happy with both and with your own contribution to the success of what turned out to be a major undertaking. Please do feel free to use this household as a referral if you ever would like.
Dear Mr. Harris,Anna J., Morrisville PA
It is truly a pleasure to write this note of satisfaction. Your employees (Ski and Scott in particular) are knowledgeable, straightforward, honest, and pleasant. They were clean, worked VERY hard and went over and above to get our unit working properly. (Including getting needed information not supplied by the original installer.)
Dear Dave,Alfred G., Yardley PA
Your company and people did such an extraordinary job installing our new heating and air conditioning systems this summer that I just had to send you this letter. We wouldn't expect you to remember it since you have so very many customers in the area, but 20 years ago you met with us here in our 200-year old home and advised us on the high-efficiency heaters we needed to install and on the process we needed to follow to convert to natural gas from oil. In later years, you also handled the heating and cooling needs for the vacation-rental property we own next door.
So when it came time to replace and upgrade the HVAC systems in this house, we simply called Harris. We did not even consider asking any other company to bid. We were not disappointed! As always, Harris exceeded our expectations. In today's world that is no small accomplishment.
Tom Christie, our Harris Equipment Sales Representative, could not have been more knowledgeable or more professional. (Or personable.) The man clearly knows what he's talking about. And what a boon it was for him to give us the PECO rebate applications pre-filled out. A really nice touch. (We also appreciated the chocolates he sent after the job had been completed. Again, a really nice touch.)
Kurt and Ed, as I'm sure you know, led the installation. And we simply cannot say enough about them. They creatively solved some challenging ducting problems and were always sensitive to the aesthetics of our antique house. Greg, Ken, and Billy were top-shelf as well.
The skills all of these guys have are incredibly impressive. (I know a little bit about job skills because, as a freelance writer, I've written hundreds of video scripts and print publications designed to help high school students understand what various jobs involve.)
But what's most impressive, at least to the typical homeowner, is the pleasant, outgoing personality each of them has. As such, they really are the "face of Harris Comfort." They are the reason Emily and I would never call in anybody else for heating and cooling sales and service. Harris is simply the best!
Thank you for another great experience.
I would like to thank your install crew for a job well done. It’s nice to see that some people still take pride in their work.Bob F., Huntingdon PA
Dear Mr. Harris:Angelina R, Bristol PA
So often in this hectic world that we live in, the only time that you hear from customers is when they have a complaint or problem. This letter is meant to be a refreshing change from that thought.
Recently, Emil and I purchased a new heater from your company and were anxiously awaiting insulation. We were satisfied with the salesman and the reputation of your company. We have been an automatic fuel customer for the last several years.
I would like to take this opportunity to speak to you regarding the servicemen that installed our system. They were Garth P and Chris J. These men are a credit to your organization. From the time that they arrived until the job was complete, they were truly professional, knowledgeable in their work, explaining to my husband every step of the job; their concern of our home, making sure that they covered anything that was needed; and working under less than desirable conditions (it was hot and sticky and the air conditioning was down because of the installation) and still doing excellent work. When the insulation was completed, they made sure that they cleaned the area and removed any trash that had accumulated. Lastly, they walked us through all of the changes and made sure we understood the workings of the heater, air conditioner, and the thermostat.
We would like to thank you and your organization for employing such knowledgeable service men and know that if we ever need service that we would not hesitate to call Harris Fuels.
I would like to take this opportunity to acknowledge the team of Rich, Gar, and Jenn for an outstanding job. The team was extremely professional, knowledgeable and neat. My wife and I could not be more happy with the results. They are a credit to Harris and I would not hesitate to recommend Harris for any work that involves the installation of generators or any other work for heating and A/C. Once again thank you for a pleasant experience.Bob and Joan B. Buck County, PA
Enclosed is my first payment for an air conditioning and heat unit I recently had installed in my home by your company. I knew the old one was on its last leg because it broke down two summers ago, when my husband was home and terminally ill. I was so frightened because he had trouble breathing and a hot house was dangerous for him. I called your company, because it was one you had installed some years before. Someone was sent out to service it almost immediately. Due to overwhelming medical bills, my finances were very limited at the time, and knowing my circumstances, your serviceman kindly repaired it the best he could. It worked for a long time. However, it eventually broke down again, as I was warned would happen. I'm not even sure when it broke down that time, but once again your serviceman came out to help me immediately, and patched it together for me. Because I was so appreciative of the exemplary service your company provided me each time I needed help, I decided that when I was able to replace the old unit, I wasn't even going to call several companies for quotes, as is always recommended. Your company has been so responsive I felt as though you earned the right to replace it.Harriette C. Emerson
I was in New Orleans, sadly tending to the issues involving my darling son's sudden death in a traffic accident there. After making it home safely from Iraq twice, this has be incomprehensible. I got a call from the person who was house-sitting for us. He told me the air conditioner was not working again. Not the call I wanted to get at a time like that. Once again I advised him to call your company, and once again they had someone here very promptly. This time the unit was completely beyond repair. I was advised a new compressor was required for a fix, at a great deal of expense, or a new unit. It didn't make sense to me to spend money on a new compressor when another part of the unit might break down, so opted to have a new unit put in, even though I am not in much better financial shape now with the expenses involved for my son's funeral. I was however, under a great deal of pressure, because I had 15-20 people coming with me from New Orleans for my son's services here, and they were going to be staying with me. Once again your company representatives, including Tom Christie, recognized my situation and I assume with a great deal of effort, rearranged their schedule, and were able to have someone here the next day to install the new unit.
Service such as your company provided me requires recognition, which is why I am writing. It is a rarity these days, and you are to be commended. For what it is worth, I wanted you to know that if I am ever asked who to contact for HVAC, I will happily provide your name.
I would like to take this opportunity to express my sincere "Thanks" to you and your staff. Unfortunately, I didn't get everyone's name, but from the person who answered the phone to your service technician, everyone who I dealt with was courteous, knowledgeable and professional.Erich Wendel
I was lead to believe, by another "UNNAMED" company that my oil fired furnace had seen its better days and needed to be replaced. I called Harris Fuels, who we have used in the past for service and made an appointment for someone to come out and quote me a price on a new unit. Tom Christie contacted me, we setup and appointment and he arrived promptly. After looking at the furnace Tom informed me that he didn't think the furnace needed to be replaced, just reconditioned. He explained what steps the technician would take to inspect and repair the furnace. The service technician arrived on the date and time promised. Even after getting "sooted" your technician finished the job in a neat and professional matter.
Again, I would like to say Thank You for a job well done!
Middletown Township DPW
What a pleasure it is to deal with a family owned business today.Ted and Joyce Bodziuch, Fairless Hills, PA
We appreciate so much your sending us the air conditioning filters and especially at no cost to us during these hard economic times.
Many thanks for the special service.
Harris did the annual heater tune-up as part of my service agreement. I'm very pleased with the service. The technician arrived on time and did a great job. I started using Harris this fall and this tune-up was the first one they did for me. From what I can tell, it is the best heater tune-up ever (I have tune-ups every year).Richard Clark, Levittown PA
via Angie's List
The company installed a new heater at my home. It went very well with the company. I have no complaints.Susan Symington, Levittown PA
via Angie's List
They are our oil heat provider and their service is always quick and professional.Doug and JoAnne Emslie, Levittown PA
via Angie's List
We called Harris to get a "second opinion" about the condition of our gas furnace. Another HVAC contractor inspected the furnace just a day earlier and told us we needed $1,100 worth of parts and repairs. The Harris technicians were professional, thorough and HONEST. They told us the furnace worked fine and no new parts or repairs were needed.Richard Fenton, Hatboro PA
via Angie's List
Dear Harris Fuel,The Baldwins
Many thanks for the professionalism and the cooperation in the installation of our generator.
The follow up gift of candy was much appreciated, but unnecessary. From your phone people to the generator installation, all were just "good folks" who did a super job.
Your service is superb, and we have always found your staff to be professional, friendly, knowledgeable and neat. We are so glad we switched to you years ago.The Bilheimers
P.S. The ductless a/c is fantastic!
We are really enjoying the chocolates – what a nice surprise!
Dear Mr. Harris,Charles S. Trautman, Morrisville, PA
It is truly a pleasure to write this note of satisfaction. Your employees (Ski and Scott in particular) are knowledgeable, straight-forward, honest and pleasant. They were clean, worked VERY hard and went over and above to get our unit working properly, including getting needed information not supplied by the original installer. We look forward to a long, satisfactory and admirable service relationship.
Dear Harris Group,Dorothy Turner
I want to let you know that we are so thrilled with the generator you installed for us just in time for the hurricane! It worked flawlessly for the 8 days we were without power in February. It is one of the best things we ever did. Feel free to use us as a reference.
P.S. My husband John is such a fan too!
I would like to thank your install crew for a job well done. It's nice to see that some people still take pride in their work.Bob Farmer, Huntingdon Valley, PA
The installers (Garth and Jake) were very professional and answered all our questions about the installation, operation and maintenance of the generator. Our township electrical and mechanical inspectors reviewed and approved their installation.Richard Fenton, Hatboro PA
via Angie's List